Store Terms and Conditions

UK Returns

We accept unused goods for exchange or refund within 7 days. Faulty goods must be sent back for inspection using our correct postal address (see below).

If found to have a manufacturing defect you will be offered a refund or exchange. Goods must be adequately sealed in original packaging.

Please note that Royal Mail may reject any package that is not adequately wrapped. All information regarding your purchase was sent to the email address you supplied whilst placing your order. If using an address label please attach securely to the package.

Please ensure you send via Special or Recorded Delivery or ask for a certificate of posting from the Post Office as proof you have sent the package.

Returns Address

2 Market Place
Derby
DE1 3PW

For further information or international returns please contact Customer Services on
+44 (0)1332 343033

Delivery Information

Standard Delivery is 3 to 5 working days (UK) and if you have not received your order after this time please contact Customer Services.

For further delivery information please contact Customer Services on
+44 (0)1332 343033